EveryPlate is the popular meal kit delivery service. It is meant to be convenient and accessible for people who are always busy, but sometimes you need to stop or cancel it in your account because you’re going away, trying something new, or just taking a little break. This article outlines a step-by-step description of how to cancel the subscription on EveryPlate via mobile app, along with certain tips that will guide customers through the cancellation process amicably.
What is EveryPlate?
EveryPlate brings pre-measured ingredients and simple recipes right to your doorstep. Home cooking is not only accessible but also affordable. The EveryPlate app lets you browse meals, order, monitor deliveries, and even manage your subscription—all from the comfort of your smartphone. But cancelling a subscription isn’t immediately apparent if you’re not familiar with how to navigate the app.
Things to Know Before You Cancel EveryPlate
There are a few things to know before you cancel a subscription:
- Timing: EveryPlate requires you to cancel your subscription five days before your scheduled next delivery. If you fail to do so, they are likely to send and bill you for the following week’s box.
- Paused Subscriptions: If you are simply looking for a little breather, you could opt to pause your subscription instead of canceling. That way, deliveries would halt without requiring you to subscribe again.
- Discounts and Deals: A meal kit service can, in certain instances, give some discounts to its subscribers in case they have decided not to continue subscribing. There are chances you will need one of those deals someday in your cancellation course.
How to Cancel EveryPlate on the App
It is not that very complicated to cancel EveryPlate from the app. That requires more steps to successfully ensure that this process completes successfully. Below is step-by-step detail on exactly how to do that:
- Step 1: Open the EveryPlate App
Open the EveryPlate app on your mobile. Make sure you are logged in to the account you want to cancel. If you are not logged in, you might be prompted to enter your email and password or log in using the correct credentials for an account. - Step 2: Go to Your Account Settings
Once you log in, find the Account icon at the right side of your device at the bottom part. It should open an options window containing account details; hence, tap it now. In this window menu are different options for subscription. There is personal info with your details and possibly all subscription-related settings. Your subscriptions can be configured. - Step 3: Open Subscription Settings
Under Account Settings, you would find the Subscription or Meal Plan settings. This is usually where you can edit, pause, or cancel your subscription. Tap on this option to continue. - Step 4: Cancel Subscription Option
Under Subscription or Meal Plan settings, you should find an option that says Cancel Subscription or something similar to End Subscription. Tapping on that will start the cancellation process. - Step 5: Reasons for Cancellation
EveryPlate is likely to ask the reasons for cancellation. A pre-populated list might be available, or if there is no list available, you can type out your reason. This may or may not be requested. It is optional; however, it will really help the company know areas they need to improve in. - Step 6: Cancellation Confirmation
Once you’ve selected your cancellation reason, you will be asked to confirm cancellation. Pay attention to any messages or pop-ups that may say EveryPlate is offering you a discount or alternative options so you remain subscribed. Tap Confirm Cancellation if you still wish to cancel. - Step 7: Confirm Email
If you confirm your cancellation, you will receive an email at the email associated with your account. That email is a confirmation from EveryPlate with information about your cancellation, including a last date of delivery in case this is your last delivery. Save this for future use in case there are some billing or delivery issues that need to be addressed.
How to Put Your EveryPlate Subscription on Hold, Not Cancel
If you are still unsure about completely canceling, EveryPlate has something called Pause Subscription. By pausing, you put a stop to deliveries temporarily for a period of time but do not cancel the subscription. This is fabulous when you just need some time off or are off on vacation.
Here is how to pause your subscription:
- Open the EveryPlate App: Sign into your account on the app.
- Go to Account Settings: Tap on the Account icon and select Subscription Settings.
- Choose Pause Option: Look for the pause delivery option. Determine how long you would want to pause your delivery in days, which usually falls from one week up to months. This is depending on EveryPlate’s policy.
- Confirm: Confirm that your pause is done following their prompt. You’ll have an email notification about the successful pausing of your EveryPlate subscription.
How to Unpause EveryPlate Subscription After Pausing
To reactivate your paused subscription, follow these procedures:
- Open the App: Sign into the EveryPlate app.
- Under Account Settings, scroll down and find Subscription Settings.
- Tap Resume: Look for the Resume Subscription button and confirm.
- Check Your Delivery Schedule: Verify your next delivery date to see if it meets your schedule and any adjustments you have made.
Important Tips for Cancelling EveryPlate
- Confirm Billing Cycle
EveryPlate will request that you cancel five days ahead of your next box to arrive. So if you cancel too close to when your next box would automatically be billed, then yes, you are still getting your last box and be charged for it as usual. - Hold On to Your Cancellation Confirmation Email
The confirmation email of cancellation is your proof that you have cancelled. Just in case, hold onto the email until no further charge can be expected on that email. - Watch for Retention Offers
Maybe, EveryPlate will try to retain you as a customer by offering discounts or special deals in terms of cancellation. If you are willing to stay as a subscriber, you might like these offers. - Change Your Delivery Date
If the cost or frequency of EveryPlate boxes is your concern, you may adjust your delivery frequency or select fewer meals instead of canceling. Some users feel they can continue the service with less frequent deliveries and/or meal selection, thus feeling less overwhelmed by deliveries or costs. - Confirm If Necessary
Once cancelled, periodically check your account to ensure that no deliveries are scheduled for the future. This rarely happens but sometimes a cancellation may not fully process because of a technical glitch.
Yes, you can cancel EveryPlate through logging in to your account on the website. The steps will be very much the same as within the app.
You will be free from charges as long as you cancel at least five days prior to the date of billing. You are likely to get the final box in case you decide to cancel close to a future date for billing.
There is no cancellation fee when you cancel your EveryPlate subscription. So, you can cancel at any time without incurring additional expenses.
Yes, you may reactivate your subscription to EveryPlate from the app or website using the sign-up process again to join back.
Conclusion
Cancelling your subscription through the app is easy if you follow careful steps. It’s advisable to cancel a good number of days before your next billing date to avoid paying for something you no longer want, and if you are unsure, you may pause a subscription rather than cancel. EveryPlate’s accommodation with pausing and then resuming is helpful when a customer needs only to temporarily stop a subscription.
Whether you’re switching to another meal kit service or putting delivery on hold, managing your EveryPlate account will save you time and keep unobserved fees down.